Client register
Client records, funders, access details and recent visits.
For New Zealand care teams
Rosters, visitsand timesheets.
Plan residential rosters or community visits. Give staff their schedule and timesheets, report on residential care time and keep the team’s records together.
NZ owned and operated
Explore your care setting
Explore scheduling and employee features.
Residential care
Weekly rosters for residential care.
Weekly rosters and templates for the people planning. Own shifts, planned breaks and timesheets for the people doing the work.
Weekly rosters & templatesOwn shifts & recorded hours
What you can do
Explore the featuresWeekly rosters
Plan shifts, review the week and publish the roster for staff.
- Roster templates
- Preview the shifts a template will add, then apply them as drafts.
- Name, role and shift views
- Choose how you group the roster while working on the same week.
- Publish when ready
- Applying a template does not publish the roster. Review it and publish when ready.
My roster
Employees can see their own shifts and the details recorded for them.
- Next shift
- Check the shift time, role and area.
- Shift details
- See recorded break information and colleagues working alongside you.
- Employee tools
- My roster and My timesheets are the starting point. Owners can enable additional tools under the existing permissions.
My timesheets
Employees review worked hours, save drafts and submit them for approval.
- Worked time and breaks
- Review the times and breaks recorded for each entry.
- Drafts and submission
- Save an entry while working on it, then submit it for review.
- Review access
- The person reviewing or changing a record needs the relevant permission.
Start with a pattern.
Templates sit alongside the weekly roster, with shifts organised by name, role or shift.
How templates workLet staff see their work.
My roster shows shifts, planned breaks and who is working alongside each person.
Keep the hours in view.
My timesheets brings recorded hours and approval status together.
Home and community care
Visit planning for home and community care.
Keep client records and service agreements together. Use recurring visit plans, assign workers and publish their visits.
Clients & visit plansDay routes & worked hours
What you can do
Explore the featuresVisit planning
Plan visits from client records and recurring visit plans.
- Client records and agreements
- Keep service agreements and funded hours with the client record.
- Assign and publish
- Allocate visits to workers and publish their work.
- Day routes
- See visits assigned to a worker for the selected day.
My day route
Workers see the published visits assigned to them.
- Visit details
- Check the visit time and the client information their permissions allow.
- Visit records
- Record visit notes and no-access attempts where permitted.
- Optional clocking
- Check-in and check-out are available when enabled and permitted.
My timesheets
Workers review worked time and submit entries for approval.
- Worked hours
- Review the recorded time associated with their work.
- Drafts and submission
- Save drafts and submit entries for review.
- Access and settings
- Clocking, record access and review actions follow the organisation’s settings and the person’s permissions.
Plan the visits.
Record funded hours, recurring visits and their duration.
Publish each worker's day.
Arrange day routes, assign open visits and show published visits in My day route.
Follow what happened.
Record visit notes, no-access attempts and worked hours, with access controlled by permissions.
Explore the community workflowWeekly rosters & templates
Roster templates
Reuse a shift pattern, check what it will add and apply it to the roster as a draft.
Choose the week
Select the template and the week you want to fill.
Preview the changes
Check how many shifts will be added and which are already in place.
Apply as draft
Applying a template does not publish the roster. Review and publish separately.
Home and community care
The details behind
each visit.
Client information, funded hours and recurring plans give the day route its context. Follow what was scheduled and what happened.
Service agreements
Record funded hours and the period they cover.
Recurring visit plans
Set recurring visits and their duration, then assign workers.
Day routes & open visits
Arrange each worker's day and assign visits that still need cover.
Visit notes & no access
Record a visit note or an attempt when nobody answers.
Travel & visit reports
Review completion, available travel figures and funded hours.
New Zealand residential care
Care-time reporting.
See care time per resident per day. Compare roster-based figures, approved worked hours and your own targets, with breakdowns by role, wing and shift window.
Targets and acuity
Set your care-time targets, record care-level occupancy and add wing or bed detail when you need it.
Delivered vs target
Review roster-based care time against your target for a selected period, including nursing and carer time.
Care evidence
Print or export your current target and its source. The printed pack includes a sign-off section. Use the separate care-time and Delivered vs target reports for delivery evidence.
More of the work, in one place
The tools around your care team.
Manage records, learning, communication and reporting alongside the roster. Choose the tools your organisation uses and give people the access their work needs.
Forms and response review
Build the forms your service uses, assign them to people and review the responses.
- Build custom and induction forms, with optional competency and appraisal forms.
- Start from the form library or retain an uploaded paper form. Choose fields, audiences and recurring assignments.
- Review and categorise responses, create follow-up tasks and track the measures your forms record.
Contracts and onboarding
Give each new starter a checklist for contracts, documents, policies and training.
- Create or upload contracts, issue them to current or new staff and capture signatures or paper-signed copies.
- Build onboarding packs with contracts, policies, forms, training and requested documents.
- Assign a pack to a person and follow the progress of its items.
Staff records and qualifications
Keep the records that support the people on your roster.
- Record qualifications, expiry dates and certificate attachments.
- Review staff documents and record verification stamps with the appropriate access.
- Maintain private HR notes and export an employee file when authorised.
Policies and education
Set out what staff need to read and learn, then follow the recorded progress.
- Maintain versioned policies and keep each person’s acknowledgement.
- Track education progress and record completion or self-attestation where permitted.
- Schedule education blocks and record attendance.
Tasks and team communication
Keep recurring work and staff conversations alongside the roster.
- Assign tasks to people or roles, with due dates, recurrence, priority and status.
- Use in-app conversations, or send announcements to a selected audience.
- Allow announcement replies or polls, pin a notice and set when it expires.
Reports and operational planning
Compare what was planned with the hours and work recorded.
- For residential care, compare rostered and actual hours, agency share and shift fill rates.
- Residential services can use occupancy, staffing targets and funding to support planning. Cost views use your configured rates.
- For community care, review visit completion, travel records and funded hours. Money visibility has its own permissions.
Clocking, including face clock-in
Keep manual timesheets, or enable the clocking approach your service uses.
- Choose own-device clocking or a shared kiosk, with access controlled by settings and permissions.
- Offer face clock-in for enrolled staff at enabled kiosks, with PIN fallback. Face verification needs an online device.
- Enable community visit check-in and check-out when useful. Manual timesheets remain available without clocking.
AI Assistant
Ask for help with the roster or community visits you are authorised to work with.
- When enabled for your organisation, authorised staff can prepare scheduling changes.
- Review each proposal and confirm or decline it.
- Existing scheduling permissions still apply.
Start employees with My roster and My timesheets.
Owners can add leave requests, education, policies, tasks, forms, documents and credentials. Residential services can also enable availability, open shifts and swaps. Community workers have their own published day route.
Enabling a tool makes it available under the existing permissions. Employee self-service settings and access to manage records remain separate.
Payroll
Choose how far
you take pay.
Use approved hours with your existing payroll system, calculate gross pay here, or prepare pay runs and payslips in MyRoster.
Hours export
Export approved hours.
Download worked hours to send to your accountant or payroll system.
Your payroll system handles the next steps.
Gross pay
Calculate pay from hours and rates.
Use your rates and approved hours. Your payroll system handles deductions and filing.
Your payroll system handles deductions and filing.
Pay runs
Prepare pay runs and payslips.
Prepare a pay run, issue payslips and download the file you submit yourself.
Download the filing file to submit through your own channel.
Available files depend on your selected payroll option and setup.
A few practical questions
Before you
get started.
Are all optional tools turned on?
Owners choose optional tools for each facility. Each tool has its own settings. Payroll and service mode also determine which screens and records are available.
Can I control who sees and changes information?
Yes. Read and edit access can be granted by role and person, from posting the roster to reviewing timesheets or staff records. Enabling a tool does not replace those permissions.
Does community care require clocking?
No. Clocking is optional. Workers check in and out when it is enabled; when it is off, they record worked hours in My timesheets. Permissions control client access, visit actions, uploads and reports.
Does MyRoster submit payroll files for us?
You submit downloads through your own payroll or filing channel. MyRoster offers hours export, gross pay and pay runs, with options and files depending on your chosen workflow and setup.
Book a demo
See the workflow
for your care team.
Talk through your roster or visit workflow, staff records and the tools your team needs.