Rostering for aged care and home care

The roster your whole facility runs on.

MyRoster.Health runs the entire weekly roster for your rest home, aged care facility or home care service: shift windows and wings, open shifts and agency cover, timesheets and payroll export, all in one place. And when care time, 24/7 registered nurse cover or the evidence behind them matter, it is the one roster that also turns your week into a printable evidence pack, every figure captioned with where it came from.

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Weekly roster for a rest home: registered nurse shifts across the week, break cover chips under each nurse, and the relief picker asking who covers a morning break
The whole week on one screen
Open shifts, agency cover, bridging shifts.
Set up in your own words
Rename every role, wing and shift window.
We never invent a number
Every figure captioned with where it came from.
Aged residential care

One building, every level of care, one week.

Rest home level, hospital level care and dementia care sit in the same week and pull on the same people. MyRoster runs all of it: your own shift windows and wings, the shifts nobody has picked up yet, agency cover when your own team cannot stretch, and timesheets that carry straight through to a payroll export.

  • Shift windows and wings named your way: AM / PM / Night or your own, with the times you set.
  • Open shifts and agency cover posted, applied for, or escalated down your agency list when no one picks them up.
  • Registered nurse cover flagged from any window in the week that has no registered nurse rostered on it.
  • Leave, swaps and approvals decided in one tap, with balances beside every request.
  • Templates, accept and decline, and timesheets straight through to a payroll export.
Leave requests with pending decisions, leave balances beside each request, and one-tap approve

The one roster that also produces the evidence.

Most rostering tools stop at the grid. MyRoster keeps going: set your own care-time target, record resident acuity as deep as you like, and every morning the Today view shows care time delivered, registered nurse cover, and where the week runs short. From your target, to the roster, to the report you print.

Today view showing the care time target against delivered minutes, staffing shortfalls this week derived from acuity, and the items needing attention
Home and community care

The same roster, out in the community.

The other half of the sector runs on the same week and none of the same shapes. MyRoster runs it: clients at addresses instead of rooms, an ordered day route instead of a wing grid, travel between clients counted and paid, and a support worker who checks in at the door on the phone in their pocket.

Day routes · Tuesday3 support workers · 9 visitsPublish this day
Josh Carter3 visits · 26 min travel
8:30
Ngaire Thompson
Karori
✓ checked out 9:12
🚗 12 min travel
11:00
Betty Chen
Kelburn
checked in 11:02
🚗 14 min travel
13:15
Arthur Mead
Newtown
Hana Te Rito3 visits · 18 min travel
8:45
Walter Simmons
Island Bay
✓ checked out 9:40
🚗 10 min travel
10:00
June Parker
Berhampore
no answer · follow-up started
🚗 8 min travel
11:15
Doris Fletcher
Newtown
checked in 11:14
Alofa Tanuvasa3 visits · 22 min travel
9:00
Hine Ropata
Miramar
✓ checked out 10:05
🚗 15 min travel
10:30
Pare Winiata
Kilbirnie
checked in 10:33
🚗 7 min travel
12:30
Elan Walsh
Hataitai

Illustration. A drawing of the day routes screen, made for this page. The people, addresses, times and travel minutes in it are examples, not anyone's data.

Day routes

Plan each person's day as an ordered run of visits with the travel time between homes counted. Publish, and everyone gets their own route.

Check-in at the door

Care and support workers check in and out of each visit on their own phone, online or not. No answer at the door starts the right follow-up straight away.

Travel counted and paid

Travel between clients is recorded, valued by your country's rules, and itemised on the payslip and every export.

A client register that works

Addresses, access notes, funded hours and visit plans. Every record is kept and exportable.

Your rules, your words

Almost everything is renameable.

You set the words, the windows, the rules and who can do what, and the whole product reads your way, everywhere.

  • Role names and shift windows renamed to match your building and your day.
  • Staffing levels and rules you build from generic blocks, per shift.
  • Custom forms for inductions, competencies and sign-offs, built in the app.
  • Permissions and pay-rate visibility flipped per role, per person.
Make it yours
Role label
EmployeeCarer
Shift window
AM 07:00-15:00Day 07:00-19:00
Wing
Wing AMemory Care
Add your own
Twilight 15:00-23:00
Features

Every suggestion shows its working.

Suggestions are drawn from your own facility's data, with the evidence beside them. Nothing is a black box: every suggestion says why this person, and when nobody fits it says why not and what would change it. You approve, or you do not.

Open shift · Registered nurse · Sat AM · Wing B 3 candidates
Aroha MarsdenRegistered nurse
declared available Saturdayworked Wing B 6 of the last 8 weeks2 fewer weekend shifts than the team average
Assign
Sameer PatelRegistered nurse
no other shift that daycovered this window last month
Assign
Jumoke AdeyemiRegistered nurse
available from 9:00would reach 42 hours this week
Assign
Open shift · Registered nurse · Sun Night no one fits
Why not
  • 3 would breach minimum rest before their Monday shift
  • 2 are already rostered on that window
  • 1 has a first aid certificate that lapses on Saturday
What would change it
Shorten the adjacent Monday shift by two hoursOpen shift
Post it to your staff as an open shiftPost it
Escalate to your first-choice agency nowEscalate
Coverage inside the shift
Aroha Marsden
Registered nurse · Sat AM · Wing B
☕ 11:00 · Sameer covers
A break still uncovered
Sameer Patel
Registered nurse · Sat PM · Wing B
19:00 · no cover
A new starter, paired
Emma Brookes
Healthcare assistant · Sat AM · Wing B
working with Siosaia Finau

Illustration. A drawing of the open shift screens, made for this page. The people, times and figures in it are examples, not anyone's data.

Filling the shift.

The part of the week that usually takes the phone calls. Six things the roster does first, each one able to show you exactly why.

Why this person

The availability they declared, the wing they already know, a fairer share of the weekends, the care needed on the day. Every suggestion carries its reasons in plain words.

Why not, and what would change it

When nobody fits, the shift names what stops each person, then offers the changes that would open it: shorten the shift beside it, post it to your staff, escalate it.

Coverage that sees inside the shift

Break-aware headcounts, so a wing that looks covered all day is not left short at 11:00. Any window with no registered nurse rostered on it is flagged.

Draft the week to your target

The care need you record becomes the slots the week is missing, created as open shifts for you to approve. Nothing is published behind your back.

The escalation cascade

An unfilled shift goes to your first-choice agency at the hour you set, then down your own list until it is covered, and tells you where it got to.

Change the care need, see the effect

Raise the need and the weeks that now run short show themselves, while there is still time to do something about them.

The paperwork and the planning, in the same place.

Everything that has to be true after the roster is published, kept in the tool that already knows who worked.

Reports and board packs

Every report on your dates, compare two periods, build your own, and bundle a board pack.

Staffing and cost calculators

Project hours, cost and gaps for a scenario, with the cheapest workable cover flagged.

Custom forms and sign-offs

Build inductions, supervision notes and policy acknowledgements, assign them, track completion.

Overtime and credential warnings

Long-hours flags and lapsing credential dates, surfaced in time to act.

Kiosk PIN clock-in

Shared-device sign-in for the floor, plus optional two-factor email sign-in where it is needed.

Installable web app

In-app messaging and notifications, added to the home screen from the browser.

We never invent a number

Every figure the product shows you is captioned with where it came from, and if it has no source it does not appear. The three screens pictured on this page are real screenshots of the running product. The panels drawn in this section and in the community section are drawings, made for this page: the people, times and figures in them are examples rather than anyone's data, and each one says so underneath.

See it running on a home like yours.

Prefer to talk first? Call 0800 124 451, 9am to 5pm, Monday to Friday, or email support@myroster.health.